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Returns & Exchanges

The Coin Vault Returns

30-Day Returns

We're confident you will be satisfied with your purchase, but if not, you may return your item for a refund or exchange within 30 days of shipping date. Shipping and handling charges are non-refundable, and the product must be returned complete and in sellable condition to qualify for a refund. Refund amount will include full purchase price and all collected taxes. Seals and cases contribute to the value of coin and currency collectibles and must remain intact and unbroken. This applies, but is not limited to: grading cases, Mint and Proof cases and packages, bag seals, original government sealed packaging, certificates of authenticity and/or any other special packaging or containers.

Customers are responsible for shipping charges and risk of loss on all return shipments. All returns must be shipped by a reputable shipper and be properly packaged and fully insured. If you have any questions regarding this policy, please contact Customer Service at 1-800-655-0528.

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